I need a solution
I'm using Symantec Encryption Desktop on a Windows 8.2 laptop... It appears I cannot logon past the Passphrase as the software is apparently expecting Numlock to be on, but I have no capability of turning it on or off as it is not an option on my Sony Vaio Laptop.
Soooo frustrating... Encryption has been running on my laptop for 6 months no problem, yet now I get I problem! Not sure if there have been any upgrades?
I like things secure, but this really puts me off using Symantec products if I can't access my own data...